General Questions
What is Vidova?
Vidova is a powerful screen recording and video sharing platform that helps you create, edit, and share professional screen recordings effortlessly. It's designed for teams, educators, content creators, and anyone who needs to communicate through video.
Is Vidova free?
Vidova offers both free and paid plans. The free plan includes basic recording and sharing features. Paid plans unlock advanced features like longer recordings, higher quality exports, team collaboration, and more. See our pricing page for details.
What platforms does Vidova support?
Vidova is available for:
- Windows 10 and later
- macOS 10.15 and later
- Web browser (limited features)
How do I download Vidova?
Visit our download page and select your operating system. Follow the installation instructions for your platform.
Recording Questions
What can I record?
You can record:
- Your entire screen
- A specific application window
- A custom area of your screen
- Multiple monitors simultaneously
- System audio and microphone audio
- Webcam video (picture-in-picture)
How long can I record?
Recording length depends on your plan:
- Free: Up to 5 minutes per recording
- Pro: Up to 1 hour per recording
- Team: Unlimited recording length
- Enterprise: Unlimited recording length
What video quality can I record?
Vidova supports recording at various qualities:
- Up to 4K (3840x2160) resolution
- Frame rates up to 60fps
- Adjustable quality settings
- Automatic optimization
Can I record system audio?
Yes! Vidova can record both microphone audio and system audio simultaneously. You can also record them separately or choose one or the other.
Editing Questions
What editing features are available?
Vidova includes:
- Trim and cut video segments
- Add text overlays and annotations
- Draw arrows, highlights, and shapes
- Blur or pixelate sensitive areas
- Adjust audio levels
- Add background music
- Zoom and pan effects
- Speed control
- Transitions between clips
Can I edit videos after recording?
Yes! All recordings can be edited after they're created. You can trim, add annotations, enhance audio, and more.
What video formats can I export to?
Vidova supports exporting to:
- MP4 (most compatible)
- WebM (web optimized)
- MOV (macOS/editing)
- GIF (short clips)
Sharing Questions
How do I share my recordings?
You can share recordings in several ways:
- Shareable links: Generate a link to share
- Email: Send directly via email
- Social media: Share to platforms like Twitter, LinkedIn
- Embed: Add to websites
- Team workspace: Share with team members
- Download: Allow others to download the file
Are my recordings private?
Yes, by default. You control who can see your recordings:
- Private: Only you can access
- Protected: Password or email verification required
- Public: Anyone with the link can view
- Team: Only team members can access
How long do shareable links last?
You can set expiration dates for links:
- Never expire (default)
- Expire after a set date
- Expire after a number of views
- Expire after a time period
Can I delete a shared recording?
Yes, you can delete recordings at any time. When deleted, shareable links will no longer work. You'll be notified if others are trying to access deleted content.
Account and Billing
Do I need an account?
An account is required to:
- Save recordings
- Share recordings
- Access team features
- Sync across devices
You can try Vidova without an account for basic recording.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your billing period. No refunds are provided for partial periods.
What payment methods are accepted?
We accept:
- Credit and debit cards
- PayPal
- Bank transfers (Enterprise)
- Annual payment options
Can I change my plan?
Yes! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and billing is prorated.
Technical Questions
What are the system requirements?
Minimum Requirements:
- Windows 10 / macOS 10.15
- 4GB RAM
- 2GB free disk space
- Internet connection for sharing
Recommended:
- 8GB+ RAM
- SSD storage
- Dedicated graphics card
- High-speed internet
Does Vidova work offline?
Yes, you can record offline. However, you'll need an internet connection to:
- Share recordings
- Sync across devices
- Access cloud features
- Update the application
How much storage do I get?
Storage depends on your plan:
- Free: 1GB
- Pro: 10GB
- Team: 100GB per user
- Enterprise: Custom storage
Is my data secure?
Yes! We take security seriously:
- Encrypted data transmission (HTTPS)
- Encrypted storage
- Regular security audits
- GDPR compliant
- SOC 2 certified
Team and Collaboration
Can I collaborate with my team?
Yes! Team features include:
- Shared workspaces
- Team folders
- Collaborative editing
- Comments and feedback
- Access controls
- Analytics
How many team members can I have?
Team size depends on your plan:
- Team: Up to 10 members
- Enterprise: Unlimited members
Can I set permissions for team members?
Yes! You can set different permission levels:
- Viewer: Can view only
- Editor: Can view and edit
- Admin: Full access
- Custom permissions available
Troubleshooting
Vidova won't start recording
Check:
- Screen recording permissions are enabled
- No other recording software is running
- Sufficient disk space available
- Vidova is up to date
See our Troubleshooting guide for more help.
My recording has no audio
Check:
- Audio is enabled in settings
- Microphone/system audio is selected
- System permissions are granted
- Audio devices are working
The video quality is poor
Try:
- Increase recording quality in settings
- Record at native resolution
- Close other applications
- Check available resources
Still Have Questions?
- Check our full documentation
- Visit our Help Center
- Contact support
- Join our community
We're here to help!